spa etiquette

Spa Etiquette

We want to help you plan you best possible experience at Daydreams. To help with that please read the following information. Any questions please call 204-717-7500 Looking forward to meeting you!

 

CELL PHONES - We kindly ask that turn you cell phones and pager to silent and remember to talk in a spa voice

 

RESERVATIONS - Make memories with your family and friends at Daydreams. A perfect venue to celebrate Birthdays, bridal parties or just a girl get together.

 

SINGLE SERVICE - Book by calling 204-717-7500. Cancellations must be a minimum of 24 hrs prior to the appointment time

 

MULTIPLE SERVICES - Cancellations must be made a minimum of 48 hrs prior to your appointment time

 

GROUPS AND PARTIES OF 5 OR MORE - Planing a party! Call with your wishes and our coordinator will arrange all the details. Please remember that we need time to get ready to give you your best experience.  

 

For booking please email our Group Coordinator Jill and be ready with the follow information. Hcoacademy.mua@gmail.com 

- Person organizing your party.

-Contact information

-Desired date and time for booking

-Services requested and number of guests

-Full names of all guests joining your group and contact information

-Cancellation policy-You must cancel 48 hrs prior to scheduled service time to have no fee.

- A 50% fee of your total service about will be charged if you cancel less than 48 hrs.

 

All changes to bookings are to be the coordinator to eliminate errors and emissions. 

 

PRIVATE GROUP BOOKINGS - Exclusive use of our pedicure room and treatment area - All group booking policies will apply - There must a minimum of 10 guests to book this room - We can set up your food and/or snacks - Drink menu available at the cost $5 per refreshment. This would added to your final bill. -15% GRATUITY and 15% facility fee WILL BE ADDED ON TO YOUR FINAL BILL.  

 

CANCELLATIONS FOR PRIVATE GROUP BOOKINGS(10 OR MORE) 1. Cancellations and changes MUST be done a Minimum of 7 Days prior.

7 days and less there will be no refunds for cancellations or changes in service -CANCELLATIONS MADE inside of 7 days will be charged 50% of the total service fees. CANCELLATIONS MADE inside of 3 Days will be charged 100% of all service fees. Please note that this time has been book especially for you and our service providers work on a commission basis. CANCELLATIONS Your appointments are very important to us and they are reserved especially for you and we understand that sometimes schedule adjustments are necessary therefor we respectfully require -24 hours notice for a single service adjusting, rescheduling or cancelling -48 hours notice for multiple services or packages adjusting, rescheduling or cancelling -7 Days for all private groups( 10 or more guests) for adjusting, reshuffling or cancelling

 

NO SHOWS will be charged a 100% fee of the value of their service

 

CONFIRMATIONS As a courtesy we confirm your service appointment with us. However if we can not reach you or leave a message please understand that is your responsibility to remember your appointment date and time.

FOLLOW UPS - You can expect a call from your service provider around 48 hrs after your service. We do this to insure the best possible outcome from your experience. We really appreciate any input you have to improve our customer service.

 

GRATUITIES - Gratuities are not included in the service price list except private group bookings. Single service tipping is done at the discretion of the guest. 

GIFT CERTIFICATES - Gift the Daydreams experience. Gift certificates may be purchased for any denomination or for any service we offer. -They are non refundable, non transferable and cannot be exchanged for cash. -Gift certificates can not be processed as returns or reimbursed. 

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DAYDREAMS ESTHETICS SPA

801-10th Street Brandon MB

204-717-7500

info@daydreamsspa.ca

Tuesday  10 - 8

Wednesday 10 - 8

Thursday 10 - 8

Friday   9 - 5

Saturday   9 - 4

Sun & Mon Closed

© 2018 Daydreams Spa

Website by Miranda Abby Rose

Photography by Stacey Gabriel & Studio 78